The label “Micro-manager” is really a nice way of saying
“Control Freak”. We all know what it
feels like to have someone hover over us, whether it is a parent, a boss, a
manager or a spouse. It doesn’t feel good. The message that it conveys is clear
“I don’t trust your judgment, your willingness, or your ability to gets things
accomplished without my interference.”
Although some people may need to step up their level of responsibility
and commitment in order to be acceptable self-managers, many others will shrink
if they encounter this kind of external pressure. Their creativity and
productivity may actually suffer because they feel constricted by an over-control
of their person-hood.
What motivates a person to become a control freak?
One possibility is anxiety. They have an internal pressure
to achieve a certain goal, and believe that people have the power to block that
goal. So they feel they must control people at a detailed level in order to
ensure success. When they encounter resistance, which is inevitable, it just
reinforces their need to control, which triggers further resistance. A negative
cycle has been established.
Another possibility is a need for significance. If people
can do their job without me interfering, does that mean that I am unnecessary?
Will I then micromanage to prove that I am valuable? Will my insecurity lead to
interpersonal conflict and perhaps relational chaos?
Thirdly, am I a narcissist? Do I believe that I know better
and therefore people need to pay attention to me? This personality type will
hold contempt for any person who does not acknowledge the superiority of their
abilities and follow their minute instructions without question. A hostile
narcissist will have few friends. A nice narcissist may not have many intimate friends.
The solution is to manage agreements, not people. If you
have clear agreements, then you can have clear expectations instead of unspoken
or hopeful ones. Managing the agreement means talking about the possible blocks
to achieving the desired goal, removing them when discovered, and then letting
go of the process.
What’s important here is first being a clear communicator. Can
you get your message across? Also, it is not enough to state what you want. You
must also have a concrete commitment from the other person. Just because you say
it, does not mean it is agreed upon. Silence from the other person does not
mean tacit approval or agreement. It may actually mean they do not agree, or
are thinking about it.
If you are a micro-manager, it will be hard to let go of
control. You will likely need to learn to control your inner conversation and
inner conflict by offering grace to yourself first. But you will enjoy better
and deeper relationships if you can.
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